Terms and Conditions

1. Definitions
* The Business is Manabell Design
* The Buyer, or Buyer is the individual or company buying the goods or services from The Business.
* Anyone includes a company, corporation, association, firm, partnership or individual .
* Products and/or services mean the products and/or services being purchased by The Buyer from The Business.
* Price means the price of goods as agreed by between The Buyer and The Business.
* Contractor, or Agent refers to individuals or companies that undertake work on behalf of The Business.
* Business Standard pertains to a finished product that follows The Buyer’s requirements and is of consistent quality to The Business’ previous products.

2. Acceptance
Anyone wishing to enter into a purchase agreement with The Business may be bound by some of the terms in this document.
A Buyer after accepting a quotation electronically will be bound by all terms in this document.

3. Goods and Services
All goods and services are provided in good faith based on current available techniques at the time of purchasing goods and services from The Business.
Future updates or continued work pertaining to The Buyers initial purchase, unless otherwise expressed in writing during the purchase process, will require a new quotation to be generated.
The Business will not be held responsible for errors caused by The Buyer and reserves the right to generate an invoice for hours worked for fixing any errors created by The Buyer.

4. Pricing
We offer both set rate and hourly rate pricing options depending on the Goods and Services purchased.
For all quotation pricing, if a change is made to the quotation, a change may also be needed to be made to price.
All listed prices unless otherwise stated are in New Zealand Dollars and are inclusive of GST.
For international purchases we charge GST and your final price is calculated before payment.

5. Payment
The Business usually requests a non-refundable deposit of up to 50% before undertaking any purchase agreement at their discretion. You will be informed of this during the quotation process.
Any remaining balance owing must be paid within 15 days of the completed purchase.
Any monthly charges will begin once your purchase is completed.
We accept payment via Bank Transfer (NZ Only), Visa and Master Card via WooCommerce, and Paypal.

6. Cancellations
Any cancellations made prior to the work being carried will be refunded in full, less any transaction fees that were incurred during the payment process.
Any cancellations made after the work has begun may still incur charges for work already completed regardless of whether the full order was completed, or not. Additionally The Business reserves the right to sell any produced work for The Buyer to recoup any costs incurred during the build process.
The Business reserves the right to cancel any current work for reasons including but not limited to, change of mind, or, moral, legal or unfair reasons on both the part of The Business or The Buyer which may impact the quality of the final product. A fair refund will be negotiated in this situation.

7: Satisfaction Guarantee
Any finished product produced by The Business must meet The Business’ quality standard.
If it does not meet The Business’ standard, The Buyer is entitled to a full refund.

8. Confidentiality
Sharing of any information relating to The Buyers purchase by the Buyer themselves or any other third party that may in anyway cause harm to our brand or allow our competitors insights into how we operate is prohibited and includes but is not limited to pricing, login information, private links, private conversations and transferred files.

If you have any questions about the above, you can email Manabell Design hello@manabell.co.nz 

Brigita Botma 
Manabell Design
Waiuku, New Zealand